Essential Information

Services and contacts


You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straight away to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones.

NHS Choices

This is a very useful place to start if you want to locate a doctor, dentist, health service or are just want information.


Addenbrooke’s Hospital, Cambridge University Hospitals NHS Foundation Trust, Hills Rd, Cambridge CB2 0QQ
General enquiries Telephone: 01223 245151

Accident & Emergency Telephone: 01223 217118

Essential Services


Cambridge Control Room:, Parkside Police Station, Parkside, Cambridge CB3 1JG

General Phone Enquiries (less urgent crime enquiry) Tel: 101 (24 hours)

Emergencies: 999

Fire and Rescue

For general enquiries and fire prevention advice in Cambridgeshire.

Tel 01480 444 500 (in an Emergency 999)


Gas emergency: 0800 111 999


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Travel in Cambridge on foot, bike or bus

WALK – You can walk around the city centre with ease as it is very compact. BIKE – Cycling is very popular. You can hire bikes at the train station from Rutland bike hire which does kids bikes and helmets.

BUS – Cambridge is very well served with public transport. A Bus Dayrider ticket (£4.50 for an adult; £7.80 for one adult, two children) provides 24 hours, unlimited, citywide bus travel. You can buy the ticket on the bus.

The busway has frequent buses between Huntingdon, St Ives and Cambridge, routes A, B & C. Also to Trumpington and Addenbrooks Hospital.

Travel Around Cambridge

TRAIN – The train station is a little out of town (20 minutes walk). Cambridge serves the city, you can get a bus into the centre. It has cafes, shops, bike and car parking. Cambridge North station serves the Science Park and North city.

CAR – Cambridge, Peterborough and surrounding area are easily accessible from the M11, M1/A1 and A14 motorways.

Parking: There are five centrally located multi-storey and three surface car parks in Cambridge. You can also use the Bus Park and Ride schemes for free parking.

Travel in Cambridge by car or taxi

Cambridge has excellent park and ride schemes. It has a 7 day a week service across five sites and parking is free. They are colour coded; GREEN (Milton to Babraham Rd); RED (Madingley Rd to Newmarket Rd); BLUE(Trumpington).

TAXI – The two largest cab firms are: Panther Taxis Tel: 01223 715715
Cam Cab Ltd Tel: 01223 704704

International Travel

AIR – Stansted Airport Tel: 0870 0000303 Stansted is London’s third- busiest airport, 35 miles northeast of central London and the nearest to Cambridge (25 minutes by train).

Essential Services at a Glance

Emergency fire/police/ambulance Tel: 999

NHS 111 service if you need medical help fast, but it’s not a 999 emergency.
NHS Choices website

Housing – Cambridge City Council Housing Advice
Tel: 01223 457918

Advice – Cambridge Citizens Advice Bureau Tel: 0844 848 7979

Jobs – Jobcentre Plus Freephone 0800 055 668


Stansted Airport
Tel: 0870 0000303

Cambridge Coach Services Tel 01223 236333

BUS local – Stagecoach
Tel 01223 423554

BUS National – National Express Tel: 08717 818178

Cambridge- Panther Taxis Tel: 01223 715715

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